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vexvim
Newbie

I can't access a channel I'm paying for.

Hello,

I used to share a paramount account with someone. We are no longer friendly. I started a new paramount account but cannot access it on roku. It keeps either letting me add the channel or remove the channel but when i log into the channel. it is the other user. PLEASE HELP. I'm currently paying for a channel i'm not using.

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makaiguy
Community Streaming Expert

Re: I can't access a channel I'm paying for.

@vexvim-

When you go into Paramount Plus, have you tried logging out of the current account then logging back in using your desired credentials?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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