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PAW1's avatar
PAW1
Reel Rookie
5 years ago

How to reset Paramount Plus local channel location?

I am receiving as My Local Channel 'WBZ' out of Boston, Massachusetts. I live in Connecticut and my local channel is supposed to be 'WFSB 3-Hartford / New Haven'. My zip code is 06360. How do I change my location?

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  • PAW1 wrote:

    I am Receiving   as My Local Channel  "WBZ "  Out of Boston,  Massachussetts.

    I, Live in Connecticut,  and My Local channel is Supposed to be   "WFSB 3-Hartford\New Haven   ?

    My Zipcode is 06360   How do I, change my Location, Thru Roku ?


    Have you checked/changed your location in the Paramount+ app?

    Open P+/Profile/Menu/Settings/Live TV/Check Location

    • PAW1's avatar
      PAW1
      Reel Rookie

      yes....I, checked  my Local  Live channel, Which is WESN 4 Out of Boston But It does not allow me to change it or enter my Zipcode for WFSB 3 - Out of Hartford/New Haven ?  It does refer me to Paramount

      PLus-   Help.Paramountplus.com and I, chatted with their Virtual Assistant and it referred me to Roku ?

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        Okay.  So this time I'll ask as a direct question:

        What location is reported when you go to https://www.iplocation.net/ in a web browser on your computer or mobile device while connected to the same network as your Roku?

  • o_phuleez's avatar
    o_phuleez
    Channel Surfer

    I don't know how to do a mass reply to all these questions but you do not have to change your VPN..

    if you go in and update your ZIP code in Roku of what you want the zip code to be Paramount plus will change it I know because I just did it

  • You can't. Paramount probably uses your IP address to geolocate you. The problem is that geolocation through IP is not very accurate. It's typically based on the IP server location, not your actual location.

    One good chuckle is with my Comcast service. On my Roku, I get WBBM here in Chicago. On my X1 cable box, I get KWCH from Wichita, Kansas! Most likely because it goes through Comcast's internal network and doesn't get a normal IP address, so it defaults to the middle of the country.

  • Trey1's avatar
    Trey1
    Channel Surfer

    This is incorrect. Paramount+ does not use the IP location. It uses whatever the device presents.