Channels & viewing

[mgcaves]

If I need to contact NBC about adding Peacock to the older version of ROKU, Is there a specific Website or Email, or address to request them to reconsider? 

[lesmikesell]

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@TCM49 wrote:

I got an email on October 14th informing me the Peacock channel was now available on Roku players and Roku TVs but I’m not finding it anywhere. Can you please help with this matter?  Thanks

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https://channelstore.roku.com/details/2dd1a2670117700b87d7a40bfa7e6138/peacock-tv

It does not work on older roku models.

[gdurkee]

Yep, happy to say I upgraded my original Roku to the basic Roku Express for $21 and it immediately showed Peacock. Would have been utterly clueless the model was the problem until reading this forum -- certainly Roku was no help at all to tell me only certain models worked after signing up.

Anyay, happy now with the free version of Peacock. Yay.

[Lilpea80]

Yep I am having the same issue. 

[wishiwasdivin1]

I’ve downloaded Peacock from the online store but it doesn’t show on my roku homepage? I’ve also done a system update an still nothing. 

[renojim]

What's the model number shown from Settings->System->About?  That channel isn't supported on all models.

[makaiguy]

You can add Peacock to your Roku account via the Roku website.  It will only download to Peacock-compatible devices, however.

The NBC Peacock app for Roku was written by NBC to be compatible with the following Roku models (Check your model number via Settings > System > About):
(Current as of September 22, 2020. Check the source listed below for updates.)

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

Source: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

[jackabertra]

I had previously downloaded peacock on one of my roku devices, but I can’t find it on the roku store for my other (newer) roku device. 

[makaiguy]

Model numbers for the units with and without Peacock?  Settings > System > About

[jerswing]

1) Used private channel link after Channels Search found nothing matching "Peacock"

2) Roku website confirmed "Installed" but I can see no such Channel

3) What am I missing here?  ... besides anything offered on Peacock??

4) Guess it's time for Chromecast!!

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Using Roku 2XS while awaiting for replacement of defective Express+