Channels & viewing

[eallen2385]

This was the only channel I had a problem with. I unsubscribed and plan on resubscribing again. No, I don't have a VPN. I have Frontier Internet, location is  06401.

[RokuEuniceL]

Hi @eallen2385,

Thank you for keeping us posted here in the Roku Community!

We understand you are having issues with the Max channel on the Roku device, and we appreciate your posting about this. We would be delighted to help you further. For us to better understand the issue you are experiencing, please provide us with additional information:

• When did the issue occur?
• Have you tried updating your software to the latest version?
• Have you tried removing the channel, restarting your system, and re-adding the channel again?

Please try the mentioned steps above and let us know how it goes.

Kind regards,                                                                                                                                  Eunice