Channels & viewing

[SLSmith]

I have an account for Paramount Plus streaming. I want to add it to Roku, but all I get is the option for the free trial. I don't want to pay again. Is the Roku-Paramount something different?

[Kristin2]

They are the same thing, but you will have to pay for it again.  If you already have an account with them.  You want to get the regular app that does not say on the Roku Channel.  Go to your search, and search for Paramount Plus.  It should come up.

[RokuERey · Accepted solution]

Hi @SLSmith,

Welcome to the Roku Community!

I agree with @Kristin2 comment. Some channels on Roku can be accessed through a standalone channel or by subscribing directly through The Roku Channel. If you decide to subscribe directly through The Roku Channel, it's a separate paid subscription, and you won't be able to use any existing credentials.

Just wanted to drop the differences of the channel itself.

Standalone channel- which you can access if you have an existing account.

Channel via The Roku Channel- which cannot be accessed using an existing account but needs a separate subscription through Roku pay.

I hope this helps.

Let us know if there's any support we can help.

Thanks,
Rey

[Aldi0831]

That is stupid and you should be able to add it to Roku no matter how it's paid.

[atc98092]

@Aldi0831 No it's not. If you subscribe through Roku, you view it through The Roku Channel. If you subscribe directly with Paramount, you view it through their standalone app. Roku doesn't need to support logging in with a Paramount account and Paramount doesn't need to support logging in with a Roku account. So your accounts can't be accessed by the other company. That's actually a valuable security feature, keeping access locked out from the other company.

[RJAE1974]

The standalone app does not allow me to log in, only to subscribe. @Aldi0831 I am unable to find a place to sign in to this app, only to subscribe. Both apps want me to subscribe, even tho I'm already subscribed. 

[renojim]

@RJAE1974, when I launch the Paramount+ app, I see this:

If you're not seeing that:

1. Where are you located?
2. What's the version of the Paramount+ app?  (highlight its icon on the Home Screen and press * on your Roku remote)
3. What's your Roku "Software version" as displayed under Settings->System->About?
4. What's the "Model" number of your Roku device as displayed under Settings->System->About?