Forum Discussion

Ingie's avatar
Ingie
Newbie
9 months ago

Hisense Google tv Roku app no playback

Roku no playback. Tried ALL the "fixes" rebooted tv and router. Uninstalled and reinstalled Roku app. Updated app. Nada. Only app with a problem all others are function8ng without any problems. 

app playback

3 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    9 months ago

    Hi Ingie,

    Welcome to the Roku Community!

    We understand that the Roku channel on your Hisense Google TV does not playback. We would like to investigate this issue further.

    Could you please provide more details about the playback issue you are experiencing? Are you seeing any error codes or messages? Additionally, what model is your Hisense Google TV? Are you using a Roku streaming device with this TV?

    Providing these details will help us to further assist you with this concern.

    Cheers,
    Riamie

    • Barry_Lear's avatar
      Barry_Lear
      Newbie
      7 months ago

      I am having this same problem. Did your issue get resolved?

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        7 months ago

        Hi Barry_Lear, welcome to the Roku Community!

        Thanks for reaching out about your issue! To help you out and give the best troubleshooting steps, could you share the information that RokuRiamie-D mentioned above?

        Your cooperation is greatly appreciated!

        Best,
        The Roku Community