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TL31's avatar
TL31
Reel Rookie
5 years ago
Solved

HBO Max: How to log out and log back in with different credentials

I need to log out of the HBO Max channel on my Roku device and log back in with different account credentials. I've already tried removing the channel and re-logging in. Any advice on how to do this? Thanks.

 

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  • Any luck?  I have set up the channels using old credentials and I also trying to change credentials.  I have deleted as well...comes back with the original credentials.

    • TL31's avatar
      TL31
      Reel Rookie

      No luck on my end.    I have tried a variety of things and it always reverts to the same creds.

      • adm1jtg's avatar
        adm1jtg
        Newbie

        no luck trying to change ANY channel that is ditrecttv credential based

  • This only works if you still know the previous credentials. I used the HBO Max app on my phone. I signed in, it gave me the option to choose a plan or restore purchase. I selected choose a plan and it took me to a page where I could select my account “little man icon in bottom right corner”. Then the settings button became available for my unverified account at top left. From there I just managed/removed all devices and got a new log in screen on my Roku tv.