Channels & viewing

[Thebug2816]

Global TV app keeps crashing.  It will stream for a few minutes and then quit.  I’ve removed the app and added it back but that did not help.  It was working fine up until a week ago.  

[RokuKarla]

Hello @Thebug2816

Thanks for reaching out here in the Community!

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried it yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

Regards,
Karla