Channels & viewing

[aw9182]

@atc98092 Ok so on a Roku TCL tv, tell me which apps minimize content and STILL display it correctly and not show a black screen? And it can't be right after the TV is rebooted. 

[atc98092]

I have no Roku TV to test, TCL or otherwise. My comparisons are strictly using Roku players. It makes zero sense for something like that to happen on a TV and not have the same function on a player.

[mericksonks]

This is a stunning revelation in the saga that is this thread. I'd like to adapt it into a movie, but only if I can be assured that all viewers will be able to see the credits.

[Oriolesfan33]

To reiterate what I put in my earlier follow-up post, this HAS happened to me using The Roku Channel. There is a shortcut to The Roku Channel on my home screen called Live TV, and when the selector sits on that shortcut before you press enter to open it, it starts playing a small screen preview of what's playing on the last station selected on The Roku Channel. When the glitch happens, the sound plays but the screen is black.

So, the issue needs to be addressed by Roku or TCL. (Not that it ever will...)

[aw9182]

@atc98092 

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@atc98092 wrote:

I have no Roku TV to test, TCL or otherwise. My comparisons are strictly using Roku players. It makes zero sense for something like that to happen on a TV and not have the same function on a player.

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Its because the TVs would have a different build of the software than the players have. If only the TV version of the software has a bug that would explain why it has issues on the TVs but not the standalone player.  

@RokuCarly Its been awhile since we have heard from a Roku representative. Are there any updates on this YEAR LONG outstanding issue?