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lauriee
Reel Rookie

Cannot find Apple TV app on my TV

I have Apple TV app on my one TV but I cannot find the App to install it on the other TV  both are Roku.

Can anyone help me ?

Thanks Laurie 

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6 REPLIES 6
makaiguy
Community Streaming Expert

Re: Cannot find Apple TV app on my TV

@lauriee-

Are both Roku TVs linked to the same Roku account, as identified by the email address associated with the account?  Check Settings / System; / About on each set to determine.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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renojim
Community Streaming Expert

Re: Cannot find Apple TV app on my TV

@lauriee, is your Roku model number on the list?

How to use the Apple TV channel on your Roku® streaming device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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lauriee
Reel Rookie

Re: Cannot find Apple TV app on my TV

My model # Is not on thr list it's 32S3850.  

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lauriee
Reel Rookie

Re: Cannot find Apple TV app on my TV

Yes both are linked to thr same Email 

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renojim
Community Streaming Expert

Re: Cannot find Apple TV app on my TV

@lauriee, you need to look at the Roku model number that's displayed under Settings->System->About.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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lauriee
Reel Rookie

Re: Cannot find Apple TV app on my TV

I did  and the model number is not on the list.  I guess the TV is too old.   

Thanks for your help 

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