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atluser
Reel Rookie

Bloomberg app sound delay

Anyone else encounter a sound delay with one of the Roku apps?  Bloomberg has had this issue for the past several weeks (I believe after an update came through).  I've tried rebooting/unplugging the Roku device and no change.  Not having the issue with other apps such as Sling, Peacock or Paramount Plus.

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Bloomberg app sound delay

Have you tried reinstalling the Bloomberg app?

  • Remove Bloomberg app
  • IMPORTANT - DO NOT SKIP - Restart Roku** to clear its memory cache.
  • Reinstall Bloomberg app.

**You'll find the "System restart" option under "Settings > System > Power" on some models, or if not there under "Settings > System" ... or just unplug from its power source for a few seconds then plug back in.

(Note: if you have a Roku TV with "Fast start" enabled, turning the tv off and back on just puts the TV into and out of a standby state and does NOT give you a complete restart - use the instructions above.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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atluser
Reel Rookie

Re: Bloomberg app sound delay

Thank you so much for the suggestion, but unfortunately it didn't work.  I did follow your instructions and on my device it actually has a "system restart" option within the drill down menu.  And what's interesting is when the app initially fires up the sound appears to match, but as time goes on it quickly becomes delayed.  So for now I guess I'll just listen to it like I do a radio and hope this gets fixed with a future update... Thanks again for your help.

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