Channels & viewing

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irishkhan
Streaming Star

Re: BRITBOX issues on Roku tv.

@Rag31. Hi.  Britbox accounts are NOT interchangeable.  How did you subscribe/ who are you paying for it ?  Prime and "therokuCHANNEL" work as 3rd party hosts that sell Britbox subscriptions.  These are different than a stand alone Britbox subscription (direct from Britbox website), which can be watched on the stand alone Britbox app via a Roku DEVICE.  If you subscribed thru Prime, then you must access it thru Prime & find your subscriptions or their internal Hub for Britbox.  These are all separate accounts & you cant sign in the other ways. 

Hisbeauty4ashes
Streaming Star

Re: BRITBOX issues on Roku tv.

I have the same exact issue as the main poster. I tried everything like they did. I cannot get into the login screen at all on Britbox. I am so frustrated this needs to be fixed asap.

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irishkhan
Streaming Star

Re: BRITBOX issues on Roku tv.

@Hisbeauty4ashes. See if you can sign in on Britbox website or Android App ?  Somehow my sign in worked itself out after many reboots.  I still can't view all the shows I've saved to my "Watchlist".  It got totally screwed up & seems like Roku doesn't care. 

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AvsGunnar
Community Streaming Expert

Re: BRITBOX issues on Roku tv.

For what its worth, when I subscribe to Britbox, I do it through Prime.

I subscribed directly with Britbox one time because of a special low annual price subscription offer, but I found the Britbox channel/app to be slow and often buggy on my devices.  (no trouble with sign-ins though).

While I really don't care for Prime Video, Britbox does work flawlessly through it.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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