My Roku Express only lists "Apple TV + Screeners" channel. This channel is meant for press and will not allow me to use my subscription. There is a link to "Watch on the Apple TV app" on the bottom of the screen but that doesn't do anything. I have tried updating the software, and resetting my Roku but nothing works.
My other Roku offers the standard Apple + channel and I have no trouble watching from that one. Any suggestions?
What is the Roku model and model number of the one that can't get Apple Plus?
Apple lists their app as compatible with the Roku models below. (Check your Roku model number via Settings > System > About) List current as of February 7, 2022 - See Source link for any updates. Source: https://www.apple.com/apple-tv-app/devices/
DEVICE NAME MODEL NUMBER(S)
Roku Smart Soundbar 9100X
Roku 4K TV 6000X, 7000X, A000X, C000X, G000X
Roku 8K TV E000X
Roku TV 8000X, D000X
Roku Smart Soundbar 9101X, 9102X
Roku Express 3900X, 3930X, 3940X
Roku Express+ 3910X, 3931X, 3941X
Roku HD 3932X
Roku Streaming Stick 3600X, 3800X, 3820X
Roku Streaming Stick+ 3810X, 3811X, 3821X
Roku Premiere 3920X, 4620X
Roku Premiere+ 3921X, 4630X
Roku Ultra 4640X, 4660X, 4661X, 4670X, 4800X
Roku Ultra LT 4662X
Roku 2 4210X, 4205X
Roku 3 4200X, 4230X
The letters following the model numbers are sales distribution codes and do not matter for this determination.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Does the issue only occur on Apple TV Plus or across other channels installed on your Roku device?
Have you tried removing the affected channel Apple TV Plus and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.