So I’m very saddened to know Roku doesn’t support or care about their customers. There had to be some type of accidental click on an NBA League pass free trial. I see the amount on my bill the same day it was charged by Roku and I call to inform them this had to be a mistake because I get NBA League pass through the NBA app and don’t need a free trial because I pay yearly.
Customer service didn’t care. Response: it’s been billed - so sad too bad, we’re not going to refund.
NBA League pass is prepaid on Roku and while I caught this on the first day of the subscription it didn’t matter. Basically, I’m duplicating service. But Roku was paid. Sad. 😔
NBA League pass said it’s up to Roku.
