Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Employee
Roku Employee

Re: Radio.com channel will not load after May 7, 2020 update

Hi everyone,

Thanks for the information.

I have passed along your concerns to the appropriate team who can take a deeper look into the issue.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Radio.com channel will not load after May 7, 2020 update

Same thing with me. Also, ATT TV isn’t on here anymore, I’m having less and less reasons to not just use my game system or TV itself.... I hope this is fixed

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Level 8

Re: radio.com

It's definitely an issue with latest Roku update.  I have 2 rokus not updated and radio.com works fine on those.  Just won't load on Roku with latest update.  Is there any way to roll back the update on a Roku?

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Re: Radio.com channel will not load after May 7, 2020 update

I, too, just discovered this issue today, Tuesday May 12th.  I cannot launch the Radio.com app thru my Roku device.  A bit of a bummer as I no longer own a traditional radio/stereo and my Roku stations were how I listened to radio at home.

I hope this issue is fixed soon.

Sincerely,

Joshua

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Level 8

Re: Radio.com channel will not load after May 7, 2020 update

Problem still here as of 5/15/2020. Updated my 3810X last night to 9.3.0 Build 4150. Removed and re-installed radio.com. Still won't work.

 

 

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Level 7

Re: Radio.com channel will not load after May 7, 2020 update

I also update, uninstalled and reinstalled,  still not working....not happy!!!

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Level 7

Re: Radio.com channel will not load after May 7, 2020 update

I am having the same issue , I have in installed reinstalled definitely due to the update my Roku Express plus is on the latest 9.3 build will not load , my Roku Express Stick is on 9.2 loads fine. I have to use Accuradio, Radio My Tuner Apps to substitute currently .  

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Level 7

Re: radio.com

I have 4 Roku devices and the 2 that have updated to version 9.3 will not load the Radio.com app like the others on this thread. When I reported the problem to Radio.com, I received the same canned reply about being sorry for the inconvenience, etc., but it has been several weeks with nothing new. This sucks.

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Level 8

Re: radio.com

It sounds like it's radio.com and Roku blaming each other for the problem. But it shouldn't take this long to work it out.

 

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Level 8

Re: radio.com

I don't think either one is working on it.  Seems like canned bot responses from both.

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