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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Bill8
Level 7
‎03-17-2020 03:15 PM

express returns to home screen after 5-10 minutes when on prime.

I have tried powering off roku, doing a factory reset, changing hdmi port, removing channel-restart-reinstall channel, changing bandwidth to off and still i watch prime and in minutes it returns to home page.  

any other suggestions?

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