Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
My grandmother's ROKU EXPRESS she uses, in her bedroom for watching YouTube isn't working. The last time she had it working was last night at 10:30pm.
I have tried the following resolves;
Restarting the device
Checking for app update
Removing and re-installing the app
disconnecting and reconnecting wi-fi
restarting the device from the settings menu
all attempts failed to resolve the issue, all the other apps are working perfectly fine ie. Prime Video, Netflix etc
The app loads up normally, but whenever she clicks on any video, a side menu appears on the right-hand side and asks to report feedback because something went wrong, behind the screen you can see the "loading" lettering.
Exact same problem. I've reinstalled YouTube, rebooted my modem, rebooted the Roku, tried a different YouTube account, and nothing. I switched from an Amazon FireTV stick because it would freeze and crash when I used it, but I'm thinking of switching back. No Twitch, and now no YouTube?
I have a TCL Roku TV as well and my Youtube app suddenly stopped playing videos. It opens up just fine and shows me the video thumbnails (which even move) but whenever I try to play a video it just says "something went wrong" and wont load. I've tried removing it, restarting my system, and reisntalling to no avail. I also unplugged my TV and restarted my modem as some people said it helped them. If you find some solution please update. Any help Roku?