Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Anonymous
Not applicable

YouTube not loading on express+

YouTube can’t run because there isn’t enough space,  I deleted the app restarted the device(roku Express+). I still get this same message. So I did factory restore with no success. I see other people are having issues. No problem before the last update. Please fic

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Anonymous
Not applicable

YouTube not loading on express+

Don’t know how to edit other post so wanted to give more details. I deleted the app restarted the device reinstalled the app. This did not work. I factory reset this did work till I went to another app then went back to YouTube didn’t not work only got the same message about not enough space. The software version is 9.3.0. I have no issues with any other apps. 

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Level 17

Re: YouTube not loading on express+

Link to original post

To edit a post in this forum, you must be logged in and click on the 3 vertical dots in the upper right corner of the post, then click Edit Post.  But if you don't want to edit, you can always just reply to your own post to add additional information.  To keep everything together it's best not to spread the conversation over several different threads.

We're seeing other reports of problems with YouTube right now.  If you removed/reset device/reinstalled the app then you have the latest version of the channel.  The channel apps are created and maintained by the channels themselves, so that's who you need to contact for help.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Roku Employee
Roku Employee

Re: Youtube

Hi,

Thanks for the post.

How many channels do you currently have installed? We would recommend removing any unused channels from your device, then trying to perform a factory reset on your device. Then once your device is setup again, try adding the Youtube channel to your device to see if the issue is resolved.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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