Roku Community

tantris1 · ‎10-29-2019

YG000F116913

RokuTannerD · ‎10-29-2019

@tantris1 You'll need to reach out to the channel developer directly for any questions or support needs. Roku does not provide support or assistance for private, non-certified channels.

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

atc98092 · ‎10-29-2019

The channel developer can designate specific localities where their channel will work. They determine your location from your IP address, and if you are not connecting from an authorized location it won't work, or in your case even install. It works this way with both public and private channels.

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

RokuTannerD · ‎10-29-2019

@tantris1 You'll need to reach out to the channel developer directly for any questions or support needs. Roku does not provide support or assistance for private, non-certified channels.

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

Roku Community

Channel Issues & Questions

Why when i try to put private channel they says its not avilable on my country ? i live at montreal

Re: Why when i try to put private channel they says its not avilable on my country ? i live at montr

Re: Why when i try to put private channel they says its not avilable on my country ? i live at montr

Re: Why when i try to put private channel they says its not avilable on my country ? i live at montr