Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm having the issue too, but be fair STSinNYC. They have been working to get a deal with HBO to have it and want it out there so any residual issues get worked out before WW1984 on Christmas. Do I wish it were perfect? I certainly do, but given the circumstances with the theatrical release, I prefer the methodology they chose.
I'm sure this thread and others are getting their attention.
I'm having the same issue. HBO Max partially loads, then returns to Roku home screen. I have tried all the recommendations. I deleted and added the app multiple times. I restarted the Roku system multiple times. I updated the Roku system. I accessed HBO Max on my computer and logged out of all devices. I even logged out of Xfinity and rebooted my wifi. Nothing works. HBO always loads partially and then crashes back to Roku home.
I have a Roku stick 3500X. Software is 9.4.0. Stuck is plugged into TV. Cord is plugged into power strip.
Ive tried this several times. I logged out of HBO on all devices. I restarted Roku from the Home Screen, I tried unplugging the whole system and plugging it back in. I deleted the channel and re-added it. I’m still having the same problem. Any other ideas?