Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Red7985
Level 7

What is going on with HGTV will ROKU please fix this?!?

How long is it going to take for someone at Roku to address the HGTV go crashing problem?

3 REPLIES 3\
chrmbly
Level 8

Re: What is going on with HGTV will ROKU please fix this?!?

Same issue. 

0 Kudos
atc98092
Community Streaming Expert

Re: What is going on with HGTV will ROKU please fix this?!?

Roku does not create the channels for 3rd party providers, so they cannot provide support when there's an issue. HGTV has to fix whatever is wrong with their channel. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
chrmbly
Level 8

Re: What is going on with HGTV will ROKU please fix this?!?

Thanks - i'll try to figure out how to contact HGTV

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