Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

WTEN/ABC showing wrong program

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DATE:  Thursday September 17, 2020 -

issue: WTEN Channel 10 - ABC is playing the wrong program.  The news should be on, but a medical talk show - The Doctors - is being shown instead.   What is the reason for this?  How can this be corrected?  Neither Spectrum nor WTEN are responsible apparently.   Roku - this is all on you!

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Roku Employee
Roku Employee

Re: WTEN/ABC showing wrong program

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@GAC5400 

Thanks for the inquiry.

As @makaiguy stated, you'll want to contact the channel provider support directly to inquire further about that channel's content and functionality. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 18

Re: WTEN/ABC showing wrong program

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Apparently somebody is feeding you a line of bull.  The Roku is no more responsible for what WTEN is sending through Spectrum than your TV is.

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Roku Employee
Roku Employee

Re: WTEN/ABC showing wrong program

Jump to solution

@GAC5400 

Thanks for the inquiry.

As @makaiguy stated, you'll want to contact the channel provider support directly to inquire further about that channel's content and functionality. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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