Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Video Apps Not Working

     Hi everybody :

                 Hopefully, I'm in the correct Room.   I tried opening the YouTube app.  It was a little slow in opening.  I selected a video to play.  But, the screen just went dark.  Tried several times.  So, I uninstalled YouTube, restarted my Roku TV.  Re-installed YouTube.  And, again, the videos won't play.   I tried other movies apps, and I get the same thing.  I'm not sure if it's my internet connection, or my TV.   Advice ?

          garystan1952

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Level 16

Re: Video Apps Not Working

You didnt mention the Roku Model number.

What color is the light on the front of the Roku?

Roku Ultra ---Ethernet rules---
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