Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mickeyw
Level 7

Trouble Adding Discovery plus channel

The Discovery plus is listed in Roku streaming channel options but, I have tried to add the channel a dozen times since it was put on the Roku list and keep getting a failure message  " channel can't be added. How do I add channel? 

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3 Replies
rockhardnj
Level 7

Re: Trouble Adding Discovery plus channel

I cant even find it on the list to try and load it.  Is there a secret hiding place for Discovery Plus?

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gman5700
Level 7

Re: Trouble Adding Discovery plus channel

I have the same problem and nobody answers the phone with customer service..Somebody has to know how to load the channel

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Rickhardnj
Level 7

Re: Trouble Adding Discovery plus channel

Finally got support.  The problem was that I created my ROKU account through my VPN and D+ apparently has some restricted locations.

 

I deleted the subscription, reenrolled with VPN off and POOF D+ and a while lot of other channels mysteriously appeared.

 

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