Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

STARZ promotion

STARZ has a promotion of $4.99 a month for 3 months, but I cannot seem to get it working on my Roku.  Help?

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Level 7

Re: STARZ promotion

I used this promotion by going directly to the Starz account and subscribing, worked fine on one TV.  When I went to use it on the 2nd Roku device, it told me I had to update my subscription, and it recharged me $9.66 to Pay Pal.  They say they will forward it to their accounts department to see if they will refund, but typically charges are non-refundable.  If it gives me that message I am supposed to uninstall the Starz app and reinstall so it will let me log in.  Sounds to me like a way for Roku to make extra money.

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