Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JSTNEZELL_22
Level 7

SHUTTERFLY SCREENSAVER PROBLEMS

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Up until recently I had the Shutterfly Channel as my screensaver, it would shuffle through all the photos in "My Photos" folder of my account.  As of several weeks ago choosing my photos is not an option and will only give options for "Albums Shared with me".

Anyone have any idea why this happened or how to fix?

1 Solution

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Roku Employee
Roku Employee

Re: SHUTTERFLY SCREENSAVER PROBLEMS

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Hi,

Thanks for letting us know about the issue that you are experiencing.

For more information about that channel's features and functionality, you'll want to contact Shutterfly support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Shutterfly support here: https://support.shutterfly.com/s/article/Contact-Shutterfly-via-Chat-Email-and-Phone-1

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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1 Reply
Roku Employee
Roku Employee

Re: SHUTTERFLY SCREENSAVER PROBLEMS

Jump to solution

Hi,

Thanks for letting us know about the issue that you are experiencing.

For more information about that channel's features and functionality, you'll want to contact Shutterfly support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Shutterfly support here: https://support.shutterfly.com/s/article/Contact-Shutterfly-via-Chat-Email-and-Phone-1

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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