Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KB1984
Level 7

Roku channel goes back to home screen while watching a show

While watching the This Old House channel on the Roku channel it will randomly stop and go back to the Roku channel home screen.

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2 Replies
1zodiac
Level 10

Re: Roku channel goes back to home screen while watching a show

crash.

problem with channel or your roku is too old.

 

i would do a system restart.

that frees up the memory,which may make a channel work smoothly.

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Prime_Is_Better
Level 7

Re: Roku channel goes back to home screen while watching a show

I dont know about the Roku being too old. We had a Roku Express and we were having the same problem with it randomly going back to the Home screen. After chatting with Support on the Roku website and they were unable to fix the problem, we went and bought a Firestick... that solved our problem.

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