Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ptria
Level 7
‎04-25-2020 06:22 PM

Roku Ultra 2019 reboots

My roku ultra 2019 reboots itself every time I try to watch something on  YouTube TV. I have removed the channel and added it back in, turned off the bandwidth saver, and reset my roku.  Nothing seems to help with this issue.  It seems to only happen while watching youtube tv and no other channels. Is there a fix for this problem?

0 Kudos
Reply
1 REPLY 1\
makaiguy
Community Streaming Expert
‎04-25-2020 07:31 PM

Re: Roku Ultra 2019 reboots

Between uninstalling and reinstalling did you restart the Roku? Sometimes this helps by making sure the memory is completely cleared of the former installation.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
0 Kudos
Reply
Labels