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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mitryajac
Level 7
‎09-03-2020 08:49 AM

RMP

Hello, I have an external hard drive connected to my Roku TV.  There are a number of video formats that aren't recognized by RMP.  Can you tell me if there is an update to correct this.

Thank you

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renojim
Level 21
‎09-03-2020 01:47 PM

Re: RMP

The device itself only supports a few formats.  No channel can get around that.

https://support.roku.com/article/208754908-how-to-use-roku-media-player-to-play-your-videos-music-an...

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