Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Problem Repurchasing Wow Presents Plus Subscription

I am trying to repurchase a expired subscription to Wow Presents Plus.  I keep getting the message "An error has occurred. " My payment information current. I have uninstalled and reinstalled the channel.  Keep getting the error.

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