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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cowboy1611
Level 7
‎06-09-2020 10:44 AM

Prime billing

Does anyone have insight as to how Prime is billed?

I believe many or most of the apps bill via Roku and the Credit card on file at Roku. I was trying to watch a movie on Prime, I click view with prime, (I assumed at this point it would have me sign in with a prime ID etc, in which case I was going to use one of our 2 prime accounts) instead it just said thank you for signing up...... and by default billed one acct. vs another.

Any idea on how this all works between Prime/Roku ?

Thanks

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