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guitarboy
Streaming Star

Prime Video - No Forced Subtitles

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The Prime Video app is not playing forced subtitles (subtitles for foreign language audio in English programs).  Anyone else seeing this problem?  Has anyone found a solution?  I'm able to turn on close captioning but that's not a solution. I just want subtitles when the language isn't English.

When I watch the same programs on the iPad app or in a browser the forced subtitles automatically appear, so I know they're there.  The issue seems to be confined to the Roku app.
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Roku Ultra 4640X
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