Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
All my other channels work fine. Thanx for your advice again. I’ve give up with it. Plutotv seems to work when it wants. I’ve emailed them and I’m waiting for a reply. I tried again last night and it worked. This morning it wasn’t working again. I tried again at 5pm and it’s working fine now. Do you know if plutotv is supposed to work 24hr?
For what it's worth, I have 2 old Roku Streaming Stick 3800R (2017) and 3 even older Roku Streaming Stick 3600R (2016) devices, with 57 channels / apps installed, and I'm able to watch Pluto on any of them continuously for many hours with no problems.
I have Roku built-in to my TV. Would shutting the TV off then on restart it?
No. Instead, do this from the Roku home page: Settings > System > Power > System restart > Restart.
(On a separate Roku device, it is Settings > System > System restart > Restart)
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
If you are unable to play videos from one channel after removing then re-installing it, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.