Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Plex AC3 and DTS audio


I bought a plex express stick yesterday to use plex on a tv in our spare bedroom, as plex works so good on our samsung smart tv in our main room - however I can't get any audio for certain videos which have the ac3 and dts audio - aac works fine.

If I set direct play to auto - I get audio but because my pc is transcoding it - the quality of the video is pretty poor.

The Roku Media player plays the video files via Plex's DNLA server no bother - so I know the device is capable of playing these files - my issue with the roku player though is that it does not allow me to fast forward - so if the player drops out - I can't get back to the point it dropped.

I've tried messing around with HDMI audio settings - none of which make any difference.

Anyone have ideas?

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