I have Roku TV and Sundance Now app. I can’t search for the movie I want to watch on Sundance Now currently. There is no functionality to do so. I can only scroll. And the way it’s laid out doesn’t even tell me what is a series or a movie. It’s organized by genre, documentaries and miniseries. Poorly laid out and no functionality. What a waste of money.
Like I said it's not their app. It the functionality of Roku Channel. Have you ever used Roku Channel? The search function doesn't work period on Roku Channel. It's not Sundance Now. I'm not sure how else I can explain it to you, but I'm done. You have no clue what you're talking about it.
I purchased it through Roku and the subscription (Sundance Now on The Roku Channel) is found under my Roku account, so yes they are very much responsible for the functionality. They support the app and the functionality. If I go to Amazon Fire TV it's a completely different app, but my subscription is not on Amazon. If I go to Amazon Fire TV and try to log into the app from there, it tells me invalid username or password. So thanks for your response, but not helpful
And I replied to you, you are WRONG! It is on Roku's end! So grow up and get a life.
And I'm sure Roku would love to know that they last a customer due to one person that has no idea what he is talking about. Or maybe reading comprehension is your problem.
I spoke to support on chat and Roku Channel lacks this functionality overall or at least on my TV. It's not only Sundance Channel. They were very helpful and we checked for updates and restarted. And they agreed it would not have helped me to contact Sundance Channel. This is an issue with Roku Channel not Sundance Channel. They're refunding me, but it is disappointing I can't sign up for subscriptions through Roku.
Like I said it's not their app. It the functionality of Roku Channel. Have you ever used Roku Channel? The search function doesn't work period on Roku Channel. It's not Sundance Now. I'm not sure how else I can explain it to you, but I'm done. You have no clue what you're talking about it.