Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 
kriscokid395
Level 7

New PlaystationVue programming cuts out for 10-30seconds continously. Anyone else?

Since playstationvue changed the programming, when watching live shows the screen goes blank for 10-30 seconds than starts showing again where it left off.  I started my laptop and watched the same show without issues.  Seems that ROKU and PLAYSTATIONVUE are having some issues.  Anyone else experiencing this? 

0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: New PlaystationVue programming cuts out for 10-30seconds continously. Anyone else?

Hi,

Thanks for letting us know about the issue that you are experiencing.

We recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restarting your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos