Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

MSNBC debate won't stream

Anything else I can use on MSNBC expect the debate. Anyone else have this problem?
0 Kudos
3 Replies
Highlighted
Roku Employee
Roku Employee

Re: MSNBC debate won't stream

Hi,

Thanks for the inquiry.

MSNBC is available through the NBC channel through authentication with a cable provider. What channel are you watching MSNBC through? 

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted

Re: MSNBC debate won't stream

So as I pointed out, I was able to play everything else but the debate. the NBC and MSNBC was working fine except that one show.

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: MSNBC debate won't stream

Hi,

Thanks for letting us know about the issue that you are experiencing.

I'd recommend reaching out to your channel provider directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos