Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sarahbertsch10
Level 7

I’ve reached out to MLB TV but haven’t had a response.

I’ve been able to watch the Cleveland Indians on all my other devices (phone, iPad, laptop, etc) but when I try via the MLB TV channel on Roku it has said each game has been blacked out. 

Cleveland isn’t a team blacked out in my market so that’s not the issue or I wouldn’t have access to them on my other devices. 

Any clue why just Roku?

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RokuDanny-R
Roku Employee
Roku Employee

Re: MLB TV

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@sarahbertsch10 

Thanks for the inquiry.

You'll need to contact either the channel provider or your subscription TV provider to inquire further. Licensing restrictions and/or technical issues may cause some content to be unavailable or to not play properly. You can see our recommendations for troubleshooting channels on your Roku device here: https://community.roku.com/t5/Channel-Issues-Questions/Start-Here-To-Troubleshoot-Channel-Issues/m-p...

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: MLB TV

Jump to solution

@sarahbertsch10 

Thanks for the inquiry.

You'll need to contact either the channel provider or your subscription TV provider to inquire further. Licensing restrictions and/or technical issues may cause some content to be unavailable or to not play properly. You can see our recommendations for troubleshooting channels on your Roku device here: https://community.roku.com/t5/Channel-Issues-Questions/Start-Here-To-Troubleshoot-Channel-Issues/m-p...

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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