Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jcecilio03
Level 7

I can't find Hulu App on my TCL 43S425 43 Inch 4K Ultra HD Smart Roku LED TV (2018)

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I recently bought a TCL 43S425 43 Inch 4K Ultra HD Smart Roku LED TV (2018) in Amazon. I am just wondering why I can't able to find and download the HULU app. I am living in Micronesia. Hope you can help me. Thank you.

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RokuDanny-R
Roku Employee
Roku Employee

Re: I can't find Hulu App on my TCL 43S425 43 Inch 4K Ultra HD Smart Roku LED TV (2018)

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@jcecilio03 

Thanks for the inquiry.

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

You can reach out to Hulu support here: https://help.hulu.com/s/?language=en_US


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: I can't find Hulu App on my TCL 43S425 43 Inch 4K Ultra HD Smart Roku LED TV (2018)

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@jcecilio03 

Thanks for the inquiry.

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

You can reach out to Hulu support here: https://help.hulu.com/s/?language=en_US


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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