Channel Issues & Questions

[SurfWriter951]

I'm struggling to continue watching a show such as one on HBO-Go, when I want to choose Continue Watching and go directly to where I left off in a specific episode of a show.  The Roku device seems to be giving me a chance to Continue Watching but then forces me to click on the show and episode, at which point I'm at the beginning of the episode, not where I left off.  I'm not sure if this happens with every channel I have access to or just with HBO-Go.  Can someone suggest a way to always go directly to the episode I want and the point within that episode where I stropped watching previously?

[RokuDanny-R · Accepted solution]

@SurfWriter951 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact HBO GO support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO GO support here: https://help.hbogo.com/hc/en-us/articles/360001304988-Contacting-support-for-HBO-GO

Thanks,
Danny