Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO outside of ROKU channel?

I have purchase HBO through ROKU (7 day free trial).  Can I watch HBO outside of the ROKU channel on a roku device?  I have an Apple TV device on a different tv and tried to log into HBO and it said my account wasn’t found.  Also, why no roku app on Apple TV device?  Is it HBO now or HBO go or other?

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Roku Employee
Roku Employee

Re: HBO outside of ROKU channel?

@TjWaddler 

Thanks for the post.

If you purchased a HBO subscription through Roku, you will only be able to watch HBO content through the Roku channel. If you purchased a HBO subscription through the channel provider directly, you will be able to watch the content in the channel on the Roku device.

For more information about the HBO channel, feel free to reach out to HBO support here: https://www.hbo.com/about/contact-us


Thanks,
Danny

Danny R.
Roku Forum Moderator
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