Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I, like many of you, cannot get HBO Max to work on my Roku (3500x / 9.4). I have rebooted Roku, cleared cache, logged out of all devices, removed channel, etc... Nothing has worked. I have found 2 "workarounds"that work allow you to watch HBOMax movies while we wait for HBO to pull their head out and fix it.
Option 1: Direct search of movies.
Not ideal but does work.
1. Assuming you are signed into HBOmax (and have a profile), Go to the Roku main home screen. Search for a movie (e.g. Wonder Woman 84). It should show that as being available from HBOMax.
2. Click on it. It will take you to your HBOMax profile. Click on your profile.
3. After you click on the profile, it should start the movie directly.
Option 2: Laptop/PC
Also not ideal but does work.
1. If you have a Laptop or PC, go to HBO max and login.