Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Gray screen when live TV is paused

When I pause live TV, it is because I want to see something on the screen. Why does Roku gray out the paused screen, I cannot see what I paused the show for? Also, when I rewind, or fast forward the screen stays gray for a period of time. Is there a setting where I can change this annoying "feature"? 

0 Kudos
1 Reply
Level 21

Re: Gray screen when live TV is paused

Is this using the pause live tv feature of a ROKU TV, utilizing a USB thumb drive with the set?

If not, you are using a feature of the channel you are using.  This is controlled by the channel, not Roku.  What channel is it?  Maybe somebody familiar with the channel will have an answer for you.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos