Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Global TV activation issue

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Hi, I recently purchased Roku TV stick express, and am enjoying it. One of my concerns is Global TV activation issue. If I entered the activation code (watch.globaltv.com/activate), sign in process page was popped up and asked what my TV provider was. I don't have any TV providers. Roku wasn't on the list because it is not a TV provider. How can I watch Global TV on Roku? Can anyone help me with this issue? Thank you in advance!

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Level 19

Re: Global TV activation issue

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If you don't have a TV provider then you probably can't watch it.  I know it makes no sense, but that's the way it goes.  Many channels require you to have a paid TV provider to watch them on Roku.

By the way, there's no such thing as a "Roku TV stick express".  You're always better off posting the model number and not any model name (which Roku enjoys using over and over again for completely different models).

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Level 19

Re: Global TV activation issue

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If you don't have a TV provider then you probably can't watch it.  I know it makes no sense, but that's the way it goes.  Many channels require you to have a paid TV provider to watch them on Roku.

By the way, there's no such thing as a "Roku TV stick express".  You're always better off posting the model number and not any model name (which Roku enjoys using over and over again for completely different models).

View solution in original post

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Level 7

Re: Global TV activation issue

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Thank you for advice but the box said Roku express, no model #. 15978730543583134168275201126724.jpg

 

15978730724961274651444314893930.jpg

 

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Roku Employee
Roku Employee

Re: Global TV activation issue

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@SunnyShine 

If you look on the bottom of your Roku device, you will see The Model Number.

With Global TV, the channel requires you to have a cable TV subscription to use Global TV.

You may want to look at the Roku TV channel to see if any of the channels that you are interested in are there as a starting point for your viewing.

Hope this helps you.

 

Jeff_D

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Level 7

Re: Global TV activation issue

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hi i have rogers internet the rogers cable tv  was terrible so i cancelled it i could get global on roku before now i see  you cancelled that to. WHY

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