Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Fubo Subscription expired via Roku but won’t let me continue service

When I setup my Roku device I added the free 7 day trial of Fubo. Well we liked it. The subscription ended and when I went to continue services there was no option so I contacted Fubo and got an account setup. But now I am unable to get that account setup on the Roku. It just says your account needs attention. Please contact customer care. I’ve deleted the channel and re-downloaded it, I’ve factory reset the Roku both still show that issue. Anybody have any suggestions!?

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Level 18

Re: Fubo Subscription expired via Roku but won’t let me continue service

I don't have Fubo, so I don't know how their app is set up.  But ...

While in the Fubo channel app, look for a link called Settings, Options, or something similar.  Within that see if you can find an option to log in, connect, or again something similar, that will allow you to connect to your Fubo account.

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