Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Greener
Level 7

Disney+ inquiry

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If I already have a Disney + account, do I still have to purchase anything from roku?

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makaiguy
Level 21

Re: Bills

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@Greener wrote:

If I already have a Disney + account, do I still have to purchase anything from roku?


Install the Disney+ app via the Roku home screen's "Streaming channels" menu option.  Load the Disney+ channel app and enable it with your Disney+ account credentials.  If you try to access Disney+ thru Hulu, Roku Channel, or any other channel app other than Disney+ THAT's when you'd have to pay for it again.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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makaiguy
Level 21

Re: Bills

Jump to solution

@Greener wrote:

If I already have a Disney + account, do I still have to purchase anything from roku?


Install the Disney+ app via the Roku home screen's "Streaming channels" menu option.  Load the Disney+ channel app and enable it with your Disney+ account credentials.  If you try to access Disney+ thru Hulu, Roku Channel, or any other channel app other than Disney+ THAT's when you'd have to pay for it again.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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