Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Direct tv authorization page

I cannot add any channels through Direct TV.  Continue to get

After I get my codes, I follow the directions and go https://www.foxnews.com/connect
At that website, I select my provider Direct TV then enter my code. 
It then takes me to:  https://idp.dtvce.com/dtv-idp-authn/authn/v2
Continue to get error message that secure connection failed.

Anyone else having this issue? 
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2 Replies
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Level 19

Re: Direct tv authorization page

Hi there! Thanks for the note. I tried reproducing the issue you reported and am not able to. Are you still seeing this issue? 

I'd recommend trying a different internet browser or visiting the URL on a different network connection to see if you observe the same error message. If so, you'll want to reach out to Fox News support directly to report the problem with their authentication page, and ask for additional help. They maintain the authentication mechanisms for their channel, and will be able to help resolve that type of issue. 

Thanks! 
Tanner
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Level 7

Re: Direct tv authorization page

Hi,

I know that this was several months ago, but I am having the same issue. The page should go to ATT (not DirecTV to sign in. I think that is the issue. I can't watch anything fox that requires me to use foxnews.com/connect. 

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