Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Deuces Wild Poker Glitch

The Video Poker App has a glitch.  In Deuces Wild Poker, I drew a "Natural Royal Flush" and should have received 4000 points.  Instead it gave me 1000 ("Four Deuces").  That was a real let-down after drawing such a rare hand that probably won't ever happen again.  I took a screenshot showing the Natural Royal Flush and the 1000 credit in case anyone needs to see it.

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