Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cox subscription

I have cable through cox. I have not decided to cut the cord yet. For channels like ION do I have to pay for a subscription even though I have it through cox?  I do not have a minibox or client box or dvr hooked up to my roku tv just using my internet right now. Trying to see what I can get just using my internet. Help?

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Roku Employee
Roku Employee

Re: Cox subscription

@Kjnsweets 

Thanks for the inquiry.

Some channels must be purchased or require a paid subscription, but many others allow you to watch movies and TV shows for free.

Please feel free to reach out to the channel provider for more information regarding channel availability with your currently setup.

For more information about channels and subscriptions, visit our Support page here: Will I have to pay for channels?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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