Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Colombia TV App RCN and Caracol channels are not working

RCN icon disappeared

Caracol Icon does not work

0 Kudos
8 Replies
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

I would like to know what happened. I will have to cancel the subscription.

RCN was the only channel  I used to watch.

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

RCN is gone since 07/17/2020.  I can't find information as to why it's gone.  I'll cancel.

Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

Does anyone know where else RNC channel can be seen ? 

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

I just watched the RCN news directly from the RCN web site on the internet. They have free streaming available...

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

Thank you. I tried watching the free streaming last night however was  not working for me either . I wonder why the RCN icon disappeared from the line up . that's the only channel I watch.

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

Can you watch from US directly from RCN? When I try it says not allowed for country I’m in....

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

Yes, what happened is, the stream of the news start at the time of every newscast. This is in RCN web site. You go programming and the select the news. The streaming start at the dot of the time.

I do not know about Caracol.

0 Kudos
Highlighted
Level 7

Re: Colombia TV App RCN and Caracol channels are not working

If the main Colombian channels aren’t available RCN and CARACOL .. is better to cancel .